Contact Brubru
Get in Touch
We're here to help. Whether you have questions about our platform, need technical support, or want to explore custom enterprise solutions, our team is ready to assist you.
General Inquiries
Support
White Tier (Free) Users
Community support is available through our documentation and FAQ resources. For technical issues, please email us with your account details and a description of the problem you're experiencing.
Starter & Advocate Plan Users
Email support with 48-hour response time during business days. Send your inquiries to hello@beresol.eu with "Support" in the subject line.
Professional Plan Users
Dedicated support with 24-hour response time. Contact your assigned account manager directly or email hello@beresol.eu with "Priority Support" in the subject line for immediate escalation.
Sales & Enterprise Solutions
Interested in Brubru for your organisation? We offer customised enterprise packages, multi-user accounts, white-label solutions, and dedicated training sessions.
Contact our sales team: hello@beresol.eu
Please include information about your organisation, team size, and specific requirements in your initial email so we can provide you with a tailored proposal.
Partnership & Integration Opportunities
We're always interested in collaborating with complementary services, EU institutional partners, and technology providers. If you'd like to explore partnership opportunities or API integration, please reach out to us.
Partnership inquiries: hello@beresol.eu
Press & Media
For press inquiries, media kits, interview requests, or information about Brubru for publication, please contact our communications team.
Press contact: hello@beresol.eu
Data Protection & Privacy Inquiries
Questions about how we handle your data, GDPR rights, or privacy concerns? We take data protection seriously and are committed to transparency.
Privacy inquiries: hello@beresol.eu
For detailed information about our data practices, please review our Privacy Policy.
Bug Reports & Feature Requests
Found a bug or have an idea for a new feature? We value your feedback and use it to continuously improve Brubru.
Feedback email: hello@beresol.eu
Please include as much detail as possible: steps to reproduce (for bugs), expected vs. actual behaviour, screenshots if applicable, and your subscription tier.
Business Address
Beresol BV Apeldoorn, Netherlands European Union
Brubru is a registered trademark of Beresol BV, registered with the European Union Intellectual Property Office (EUIPO).
Response Times
- General Inquiries: 3-5 business days
- Starter & Advocate Support: 48 hours (business days)
- Professional Support: 24-hour dedicated response
- Enterprise Sales: 2 business days
- Privacy/GDPR Requests: 30 days (as required by GDPR)